Many issues can be resolved quickly without the product being returned.īy registering your SentrySafe product you can easily retrieve forgotten codes and combinations. If you experience any problems or challenges with your safe, please contact us. SentrySafe is committed to securing, organizing, and protecting your most important documents, valuables, and keepsakes. Thank you for your purchase of a SentrySafe Product. Keep your safe closed and locked at all times. Children at play could accidentally be locked inside the safe. If children live or visit in your home, do not leave your SentrySafe Executive Safe open and unattended. The location of the safe does not affect the safe’s ability to protect your valuables inside. SentrySafe recommends that you store your safe in closets, offices, basements, bedrooms, and any other locations that are convenient for you but out of the direct line of sight from prying eyes. Your safe is only part of your total security protection. Pen points or other sharp objects can puncture the keypad membrane! This product is not intended to protect computer floppy or diskettes, cartridges, and tapes, audio or video cassettes, or photo negatives. No computer disks, audio-visual cassettes, or photo negatives. Therefore, DO NOT store pearls in your SentrySafe product. In the event of a fire, potential damage to delicate pearls occurs at temperatures much lower than the 350☏ interior performance measure which the UL classification performance standard indicated guarantees.

NOTE: SentrySafe will not be responsible for any damage or loss of items placed in the unit due to moisture. If you choose to store delicate items such as jewelry with working parts, watches, stamps, or photos in your safe, we recommend putting them in an air-tight container, prior to placing them in the safe for storage. Please open your unit once every two weeks to avoid moisture accumulation.

It is intended to help absorb moisture that may accumulate inside your safe. The desiccant packet included in your safe during shipment should be left in your safe. In addition, the SentrySafe advanced safes close airtight to offer water resistance, which may also cause moisture to accumulate inside your safe.

SentrySafe products which offer fire protection have proprietary insulation that has a high moisture content.

Electronic sentry safe open